Concierge Service

What do your Concierge help with?

Your concierge is here for you before, during, and after your stay. Their work starts prior to your arrival. They are available to discuss the area, questions of the home, and any recommendations or local knowledge you may need. They are also in charge of your “pre-arrival home inspection,” which occurs after our housekeepers are finished cleaning the home, and after the housekeeping inspector checks the home. They are our 3rd level of quality control and they are there to make sure it is set up perfectly for you. Included in that is a small welcome gift that your concierge will put together for you to welcome you to Siesta Key. Every welcome basket is different, and it is designed based on their communication with you and what they think is perfect for the vacation you have planned.

Once you’re here, unlike a hotel, with a concierge in the lobby, our concierge comes to you. Our concierge meet our guests within 24 hours of arrival, preferably at the time of your arrival, so that they can walk you through the home and show you how to use the systems in the home, especially items like elevators, remotes, and pool controls. Before and during your stay, you can contact your concierge team member. Each concierge is assigned to specific homes in our Siesta Key and Lido Key property management company, but they all work as a team in the event one team member is off work and an issue arises. They handle any and all guest relations items during your stay. They offer recommendations on restaurants, nightlife, rental equipment and tours, adventure activities, and general local advice and knowledge to help you have the exact vacation you want. We can’t wait to be your vacation host.


Meet your Siesta Key Concierge Team

Meet Dana

I recently moved here from New Jersey, where I was born and raised. I am loving every second of living here and being able to work at such a beautiful and amazing place! I strive to provide the best customer service anyone could ask for. I went to school for hotel and restaurant management and also have a certificate in graphic arts. Graphic arts and photography is my other passion. I love my job as a Home Concierge and will go beyond your expectations to make your stay memorable!


Meet Dylan

Dylan epitomizes integrity, hard work, and dedication to every detail of your getaway when you stay at Siesta Key Luxury Rental Properties.

He is an enthusiastic, kind, and caring professional with extensive experience in helping the public and private sector in all aspects of customer service for almost 20 years. Tapping into his knowledge of client services, he will help provide an experience that will exceed all of your expectations.

Every day and for every guest Dylan strives to fulfill the meaning of the company’s mission statement Meet as Strangers Leave as Friends.


Meet Billy

Since I have been with Siesta Key Luxury Rental Properties, I demonstrated success and commitment to providing an outstanding guest experience. I was able to excel in every one of my roles in the company because of my strong background in customer service and possessing the ability to adapt to any type of situation. You can rest assured that Siesta Key Luxury Rental Properties and I will help you create memories of Siesta Key that will last a lifetime.

My family and I moved from Alabama to Florida a little over 3 years ago after vacationing in the area for years. I have the knowledge of the best places in the area to make a great trip an amazing one. Whether you are looking to enjoy a fine dining experience, visit one of the many theaters in the area, or to find a quiet place to watch the sunset, I will be your guide to all the area has to offer!


Meet your Lido Key Concierge

Meet Maria

I was born in Moscow, Russia. While growing up, I always dreamed about moving to the United States. Luckily, I got the chance to do just that when I received a scholarship from the University of South Florida to pursue higher education. I successfully completed my Bachelor’s and Master’s degrees in Hotel Management and I have over 5 years of experience in the hotel and property management industry. I have worked for several major hotel brands such as Hilton and The Westin, but I fell in love with the environment and company culture at Siesta Key Luxury Rental Properties. I’ve enjoyed fulfilling the responsibilities as a Front Office Manager and Concierge for our Lido Key Properties. I strive to provide the highest level of guest satisfaction and I look forward to making your vacation unforgettable! In my free time I love ballroom and Latin dancing, and I even participate in dance competitions.


What are our guests saying about it?

Here at Siesta Key Luxury Rental Properties, our guests and their vacation experience with us is so important. Because of that, we’ve added a BRAND NEW service to our rental program designed to help guests have a stress-free vacation by offering every guest their very own concierge service.

  • We had an amazing stay at this property with our children and grandchildren. The location couldn’t be any better. We were a short walk to the beach and an equally short walk to the village. Even our 2 and 3 year old grandchildren could comfortably walk back and forth. There is a market in the village, which we visited at least daily to pick up those few items that we seemed to need to restock. The pool area was amazing. While the first floor bedrooms are aa bit on the smaller side, they each have their own bath and the beds were very comfortable. Only odd thing is that there is a lot of activity on the one side of the house because an outside shower, a bathroom and laundry area located for the resort guests, but we got used to it. When I first booked this property almost a year in advance, there wasn’t a washer and dryer in the house. But I called on two separate occasions, asking that they please consider adding. I felt for the price of the house and the number of guests, they should be included. Happily, they were put in before our stay!! Billy, our concierge, was very attentive and helpful as well. Would highly recommend for a family gathering!!

    Jeanne Bruce | July 2018 | HomeAway Guest

  • The unit was beautiful with plenty of space for our two families.

    We’ve stayed at many places in Siesta Key over the past 10 years. This place was top notch and by far the best stay we have ever had. Customer service was excellent. When the laundry facility closest to our unit wasn’t working, Dylan from Siesta Key Rental Properties helped me to get my clothes clean, folded, and delivered to my unit so I didn’t miss a second of beach time. INCREDIBLE! The unit was beautiful, beds were comfortable, and it was super close to the beach and Siesta Key Village. It was perfect for our two families totaling 4 adults and 5 kids.

    Brandi Johnson | June 2018 | HomeAway Guest

  • Beautiful property!

    Our extended family of 14 stayed here for a family reunion and loved this house. The location is fantastic, near to beach, restaurants and shops. The pool, slide and hot tub were a winner. And the rooftop deck was amazing! It’s beautifully decorated and a great layout of rooms for multiple families and groups. Rental concierge stopped by to make sure everything was good. So glad we stayed here!

    Betty Prince | June 2018 | HomeAway Guest

Location

Siesta Key Luxury Rental Properties
5111 Ocean Blvd. Suite B, C & D
Siesta Key, Florida USA 34242
941.349.1125(Office)
#SiestaKeyLuxury #iHeartSiestaKey


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