NON-COMPLIANCE WITH THESE RULES CAN RESULT IN EVICTION
SKLRP Office Hours:
5111 Ocean Blvd, Suite B, C, D, Siesta Key FL USA 34242 – 9am to 6pm Monday – Sunday
140 Columbus Blvd. (Tropical Breeze Resort) – 8:00AM to 9:00PM Sunday – Thursday, and 8AM-10PM Friday – Saturday
In case of AFTER HOURS EMERGENCY ONLY (non-life threatening), call 941.960.6722.
It is Siesta Key Luxury Rental Properties goal to provide our guests with a clean and fully functional rental property. The terms and conditions in this document are designed to ensure that these properties are kept in this condition for all of our guests. Please read them carefully, and understand that Payment of the booking will be the acceptance of the terms and conditions.
CANCELLATION POLICY: The time factor is critical in vacation rentals and your deposit will hold this rental off the market for a period of time. NO refunds will be made for canceled reservations unless Siesta Key Luxury Rental Properties is able to re-rent the accommodation for the same period of time for the same rental amount. If Siesta Key Luxury Rental Properties is able to re-rent the property at no loss to Siesta Key Luxury Rental Properties a refund will be issued minus the nonrefundable $100.00 administrative fee, taxes, and any discounts or expenses required to re-rent the property. Siesta Key Luxury Rental Properties does not make any representation or guarantee that Siesta Key Luxury Rental Properties will be able to re-rent the property for what was originally paid by the guests. Guests covered under the travel insurance recommended by Siesta Key Luxury Rental Properties, may be exempt from this loss if the reason for cancellation is covered under the policy. The travel insurance fee is non-refundable
If guest has to shorten their stay or change their unit after the final payment due date, normal cancellation penalties apply, whether travel insurance was purchased or not. If guest shortens their stay resulting in an early departure after they have checked in, no refunds will be provided for the nights not used. If a non-arrival, late arrival, early departure, cancellation or alteration results in a loss of revenue to Siesta Key Luxury Rental Properties, it will be charged. The loss can be avoided if the recommended travel insurance was purchased and the reason for cancellation is covered under the travel insurance policy. In the event of an Act of God such as adverse weather, tornadoes, fire, lightning strikes, etc., the management and owners are not responsible for any refunds from monies which have been paid to Siesta Key Luxury Rental Properties, or for providing lodging elsewhere.
Siesta Key Luxury Rental Properties reserves the right to cancel any reservation subject to issuing a full refund.
TRIP CANCELLATION INSURANCE: The purchase of travel insurance is recommended to protect your vacation investment. SKLRP, our affiliates and owners, are not held liable for Acts of Nature or any occurrence beyond our control. Travel Insurance that covers trip interruption (trip insurance) is OPTIONAL, however, we strongly recommend it as all monies paid including deposits, advanced rental payments and final payments are NON-REFUNDABLE.
WRITTEN NOTICE REQUIRED FOR CANCELLATION!
Guests who purchase travel insurance through CSA Travel or any other insurance provider, VRBO, or any other travel partner will be provided refunds for cancellation subject to the terms and conditions of the travel insurance policy they chose. It is strictly the customer’s responsibility to ensure that the coverage terms are acceptable. If customer elects to decline this coverage, they do so fully understanding our cancellation policy. Please use the following link for additional information regarding the travel insurance offered through CSA: http://www.csatravelprotection.com/certpolicy.do?product=G-330CSA
HURRICANES/WEATHER/NATURE/ACTS OF GOD: In the event of an Act of God such as adverse weather, tornadoes, fire, lightning strikes, or otherwise, SKLRP, its affiliates and owners are not responsible for any refunds from monies which have been paid to SKLRP, or for providing lodging elsewhere. In the event of mandatory or voluntary evacuation, or a travel advisory, refunds are not issued. We strongly advise you to purchase the appropriate Travel/Trip Insurance to protect your investment and ensure suitable coverage from the insurance you purchase. Refunds will only be issued if the guest has purchased insurance coverage (which included the respective and required coverage for their specific claim). If a hurricane threatens the area, and a voluntary or mandatory evacuation is issued, our office will close, and all guests will be required to leave the island. Items left are not the responsibility of SKLRP, our affiliates or our owners.
REFUNDS: Refunds issued by SKLRP will be submitted and/or processed no more than 30 days after departure date of original stay. SKLRP WILL NOT issue a refund to a guest unless the guest notifies SKLRP of the complaint immediately during their stay, while they are still on property; thus, providing SKLRP the opportunity to review and validate the issue or complaint with the guest present, and correct the issue(s) while the guest is still on property. Beach Closures, Public Road and/or Utility Closures and/or Work, Pool Closures, and Acts of God or Nature, are all outside of SKLRP’s control, and will not be refunded. Guests should always purchase travel insurance to protect their stay.
DISPUTES: I understand that if there are ANY disputes or dissatisfaction regarding the vacation rental property paid herein, that said dispute should be taken up directly with SKLRP. I agree that I will not request a chargeback or credit to my credit card in connection with any charge made pursuant to this agreement. I hereby expressly waive my rights to request any chargeback against SKLRP now, and in the future. All complaints must be reported during the customer’s stay and not after departing the property.
PAYMENT: With the exception of the reservation fee of $100 that must be charged to your card, you may pay the remaining total balance by either check, credit card, debit card, or wire transfer (wire fees may apply). 50% of the total reservation is due at the time of booking, included in that amount is the $100 reservation fee, and the final balance due must be received by 60 days prior to your arrival. If paying by credit or debit card the remaining balance will be automatically charged to the card on file at the 60-day prior to arrival mark. If you would like a different card processed, you must let your owner/property manager know prior to this date.
If the optional Traveler’s Insurance is purchased, the payment for that is due at the time of booking.
TAX and FEES: All prices are subject to 12% sales tax. Depending on the home, every reservation is subject to a $50-100 resort fee, a cleaning fee, and $50-100 damage fee/security deposit. If you choose to bring your dog, the pet fee is $100 per stay – see restrictions and rules below for Pets.
CONFIRMATION OF RESERVATION: If you elect to have Siesta Key Luxury Rental Properties make the reservation for you the system will automatically send you a confirmation email containing a link to these terms and conditions. Payment of the booking will be the acceptance of the terms and conditions. We do not accept reservations from anyone under 25 years of age. We do not allow persons under 25 to occupy a property unless accompanied by someone over 25 years of age.
RATE CHANGES and WEBSITE CONTENT: Rates are subject to change without notice on the website. Confirmed booking rates will never be changed unless directed by the customer ie: the guest chooses to add days to their stay. The rate and rental listing information provided online, though deemed accurate is not guaranteed. It is subject to errors, omissions, change of price or withdrawal without notice.
RENTAL UNIT: The person who registered is responsible for the Siesta Key Luxury Rental Properties rental unit and the conduct of other occupants and guests. Only the registered tenant may occupy the rental property; sub-letting is not permitted. Renters must abide by the maximum persons allowed in each unit at all times. Renters are responsible for daily upkeep of the rental property. Siesta Key Luxury Rental Properties shall not be liable to guests or to any party for any type of issued violations, including but not limited to: traffic tickets, noise complaints, turtle ordinance violations, etc. The sole responsibility lies on the responsible party including any incurred fees.
SIESTA KEY – CHECK IN/CHECK OUT: Prior to your arrival your home concierge or a member of our team will contact you to discuss your arrival time, check-in and check-out procedures, and your planned departure time based on your travel plans and method of travel. Check-In occurs at 4pm EST, except during rare and extenuating circumstances. Early Check-In is allowed whenever possible, as early as 12:00pm EST, for no additional cost to the guest. All Guests arriving during normal business hours MUST Check-In at the Siesta Key Luxury Rental Properties Office, located at 5111 Ocean Blvd, Siesta Key Fl 34242. Here you will receive your arrival packet and other important information about your vacation home, and we’ll be able to answer any questions you may have. ANY GUEST ARRIVING AFTER HOURS may Check-In at the home directly. In this situation we would appreciate a phone call to advise us of your late arrival, but if that is not possible, our team will contact you by phone and email to check you in remotely and to provide you the arrival instructions. Interrupting the cleaning process will result in delaying your full access to the home and could result in your removal from the premises without refund for the time lost. Once cleaned and inspected, which will occur NO LATER than 4:00pm EST- except during rare and extenuating circumstances, the guest will be provided their door lock code and access to the home. Check out time is promptly at 10:00am EST. Exceeding this Check-Out time could result in a charge of at least one-half, but up to the full rental fee for that day. ALL Late Check-Out requests must be approved by SKLRP Management. If you will be departing earlier than 10:00am EST, we ask that you please let your Home Concierge know, so that we can schedule our cleaners at that time to allow the next guest an early check-in. We appreciate your assistance and communication with us on this as it will result in a smooth check in and check out process, and the most use of the property for you and your family.
LIDO KEY – CHECK IN/CHECK OUT: Upon making your reservation, and again within 72 hours of your arrival, your home concierge will contact you to discuss your arrival time, check-in and check-out procedures, and your planned departure time based on your travel plans and method of travel. Per the City of Sarasota’s interpretation of the zoning code, our check-out and check-in procedures must be different on Lido Key than on Siesta Key to comply with the ordinance. Check-in on Lido Key is at 10:00am. All Guests arriving between 10:00am-12:00pm EST MUST Check-In at the Siesta Key Luxury Rental Properties Office, located at 5111 Ocean Blvd, Siesta Key Fl 34242. Here you will receive your arrival packet and other important information about your vacation home, and we’ll be able to answer any questions you may have. ANY GUEST ARRIVING AFTER 12:00PM EST, with approval from the Home Concierge, can CHECK IN at the home itself. However, until the interior of the home has been completely cleaned and inspected by our 3rd party cleaning company and our SKLRP Home Concierge, guests will ONLY have access to the exterior amenities of the home (garage, garage refrigerator, pool, patio, parking, BBQ Grills, etc). Interrupting the cleaning process will result in delaying your full access to the home and could result in your removal from the premises without refund for the time lost. Once cleaned and inspected, which will occur NO LATER than 4:00pm EST- except during rare and extenuating circumstances, the guest will be provided their door lock code and interior access, as well as further instructions from your home’s concierge. Any Guest arriving AFTER the home has been cleaned and inspected, which will be communicated by the Home Concierge, may check-in at THE PROPERTY directly, and they will be granted full access to the home Immediately – This is the preferred method. Check out time is promptly at 10:01am EST. For reservations departing on the same day, check out time will be 10:01am, and the next guest’s check-in time will be 10:01am with their check out occurring at 10:02am. Exceeding this Check-Out time could result in a charge of at least one-half, but up to the full rental fee for that day, as an incoming guest’s full 7 day stay could be affected. NO LATE CHECK OUT IS ALLOWED WHEN BACK TO BACK RESERVATIONS EXIST. If you will be departing earlier than 10:00am EST, we ask that you please let your Home Concierge know, so that we can schedule our cleaners at that time, and allow the next guest to have access as early as 10:00am EST. We appreciate your assistance and communication with us on this as it will result in a smooth check in and check out process, and the most use of the property for you and your family.
PLEASE NOTE, MAKING ACCESS TO THE INTERIOR OF THE HOME ON SIESTA KEY OR LIDO KEY WITHOUT APPROVAL AND INTERFERING WITH THE CLEAN AND INSPECTION PROCESS COULD RESULT IN YOUR REMOVAL FROM THE HOME WITHOUT REFUND.
DAMAGE AND SECURITY DEPOSIT: Guests are responsible for any damage to the property. Siesta Key Luxury Rental Properties offers two options to guests to protect against damage to the unit: a non-refundable damage waiver, which is a one-time fee of $50-100; or, a refundable security deposit of $1500. The non-refundable damage waiver covers accidental damage ONLY, up to $500, provided such damage is disclosed to management prior to check-out. The non-refundable damage waiver does not cover intentional damage, theft, excessive cleaning, unintentional and incidental damage, flea infestation caused by a pet or loss of rental revenue as a result of the property being held off market during remediation of damages caused by guest. Damage not reported to Siesta Key Luxury Rental Properties will not be covered and guests will be liable for all costs associated with unreported damage. Intentional damage will not be covered by these fees and guest will be liable for all costs associated with intentional damage. The guest fully accepts responsibility for any and all damage caused to the property by any act or omission of the guest. Any damages that are not covered or exceed the $500 limit under the non-refundable damage waiver will be charged to the credit card on file.
If you selected to pay for a Security Deposit you will be responsible to cover any intentional or unintentional damages to the rented property interior or exterior that occurs during your stay. You will be responsible for any damage to real or personal property as a result of inadvertent acts or omissions. Your security deposit may also be used to cover any intentional damage, theft, excessive cleaning, unintentional and incidental damage or flea infestation caused by a pet. If you choose a security deposit, the cost of any damage to the property, and any related labor to replace and deliver back to the property will be withheld from your security deposit. Any damages that exceed the $750.00 security deposit will be charged to the credit card on file.
Should any damage come to light after the guest has departed, guest agrees and acknowledges that Siesta Key Luxury Rental Properties may charge to the guest’s credit card, or send an invoice for the amount to the registered address. Siesta Key Luxury Rental Properties will, however, make an effort to rectify any damage internally prior to contracting specialists to make the repairs, thereby attempting to make an effort to keep any costs that the guest would incur to a minimum. Guest agrees to pay a reasonable attorney fees and all court costs and expenses to enforce this agreement including appellate proceeds with or without legal proceedings. Each party to this Agreement consents and submits to personal jurisdiction over the party by, and venue in, the courts of the State of Florida in and for Sarasota County, Florida, regarding any legal action arising from, or otherwise related to this Agreement. Any dispute arising between customer and SKLRP shall be brought exclusively in the state courts located in Sarasota County, Florida.
PLEASE NOTE any damage to the rental unit upon your arrival and report it immediately to our office to avoid possible liability
GUESTS OF RENTERS: Renters are responsible for the behavior of ALL guests at ALL times while on any of SKLRP properties or premises. Guests are not permitted to occupy a rental property beyond it’s listed max occupancy at any time or hold any events at the home without approval, and if this occurs SKLRP reserves the right to terminate the rental agreement immediately without refund. ALL activities must be conducted in a legal and ethical manner, and any action that does not abide by this standard could result in immediate removal from the property.
ACCIDENTS, INJURY OR LOSS: Special risks may be involved when using pool, spas/hot tubs, waterfront properties, roof top decks, or outdoor equipment (bikes, paddleboards, kayaks, etc) and customer assumes all responsibility for himself/herself and their guests and for the consequences of those at risk. Customer agrees to waive any claim whatsoever and hold harmless SKLRP, its Affiliates and the property owner for accidents and claims resulting from accidents and or injury arising from use of the rental property and any of its equipment, porches, decks, stairs, parking area, elevators, pools, hot tubs, etc. SKLRP, its affiliates and owners, are not responsible for accidents, injury, death, or loss of personal belongings of any kind. Guests shall indemnify and hold harmless SKLRP from any and against all liabilities, claims, expenses, fees, loss of use of actions of any kind arising out of renters or their guests use and occupancy of the premises.
RELEASE OF LIABILITY, WAIVER OF CLAIMS, AND ASSUMPTION OF RISK AGREEMENT: I understand and accept that any equipment provided to me by Siesta Key Luxury Rental Properties, LLC, (the “Equipment”), or the Home Owner, is provided without any warranty about its condition or suitability and I accept full responsibility for its care while it is in my possession. I hereby agree to the fullest extent permitted by law, as follows: TO ASSUME ALL RISKS, and any harm, injury or loss that may occur to me or my property as a result of my use of the Equipment, TO RELEASE Siesta Key Luxury Rental Properties, LLC, its owners, affiliates, officers, directors, employees, agents, and shareholders (“Released Parties”) from all Claims, Liabilities, Causes of Action, and Demands that arise in any way from any personal property damage, injury, death, loss or harm that occur to me or to any other person or to any property as a result of my use of Equipment; and TO INDEMNIFY, HOLD HARMLESS AND DEFEND the Released Parties against any and all claims, including claims for their own and my own negligence, and any other claim arising from my use of the Equipment.
The terms hereof serve forever as a release and assumption of risk for my heirs, estate, executor, administrator, assignees, for all members of my family, and any person(s) visiting or staying in the home during my stay.
I understand that I am responsible for the care and on-time return of the Equipment. If any of these items are lost, stolen, or irreparably damaged due to my neglect; I agree to pay fair market value for their replacement with the credit card on file with Siesta Key Luxury Rental Properties for incidentals.
I HAVE READ AND UNDERSTAND THIS AGREEMENT AND I AM AWARE THAT BY ACCEPTING THIS AGREEMENT I MAY BE WAIVING CERTAIN LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE. I DO SO FREELY AND VOLUNTARILY AS PART OF THE SIESTA KEY LUXURY RENTAL PROPERTIES RENTAL AGREEMENT TERMS AND CONDITIONS WITHOUT ANY INDUCEMENT.
NOISE ORDINANCE: The barrier islands of Sarasota County all have noise ordinance policies in place and they are enforced by local law enforcement and code enforcement officers. The goal of this program is not to limit your fun or vacationing experience, instead it is designed to ensure a quality stay for every guest and resident on our island. Please be mindful of our neighbors during your stay.
We are committed to Rent Responsibly standards. This means we follow best-in-class guidelines to ensure you have a peaceful, safe and memorable stay with us. We use smart home technology to improve your experience. Some of our homes utilize Noise Aware software. NoiseAware is a smart home device that measures volume levels only (decibels) throughout the property and allows us to respond to noise nuisances without disrupting your stay. NoiseAware is privacy compliant and may be used at your rental property. This notification system is designed to protect you during your stay. Exceeding the noise ordinance could result in a warning from local law/code enforcement and continuing to ignore the ordinance after the warning could result in further disciplinary actions including fines and/or termination of your rental agreement without refund. If you have any questions please ask your property manager or visit https://noiseaware.io/, and we would be happy to let you know if this home participates in this program and explain this software in more detail.
SMOKING: ALL RENTAL PROPERTIES ARE SMOKE FREE. Smoking in a room will result in a $200 charge to the person on file.
FURNITURE AND ACCESSORIES: Furniture is not to be removed from the unit. Blankets and bath towels must remain in the unit. Beach towels are provided, and they may be used for that purpose, and the quantity of towels upon arrival must match the number left upon departure – quantities are determined by unit size. Any Folding beach chairs provided, towels, and any other equipment, bikes or items, provided by Siesta Key Luxury Rental Properties, may be taken to the beach and/or used by the renter in their intended use, if lost, damaged or stolen the renter will be charged the present time replacement value for the item(s). There is an inventory taken before and after each guests arrival and departure.
PETS: Pets (dogs only, anything else must be approved) are allowed under certain conditions and must be approved prior to arrival. Fees are associated and are charged due to the extended cleaning, deodorizing, and depreciation caused on the home. This fee is assessed for ALL animals, including Service Animals. 2 pets max. Weight limit of 50 lbs max total for 1 or 2 pets. NO Dangerous Breeds/Dogs. Owner(s) of the animals are responsible for any damage, property damage, medical expenses, and/or excess cleaning that occurs due to the pet.
“Bodily injury”, “property damage”, or medical expenses for which any insured may be held liable arising from
or in any way connected with any “dangerous dog” owned or under the control of any:
- Insured; or
- Any tenant residing on the insured premises; or
- Any guests/visitors on the insured premises.
“Dangerous dog” means:
- Any purebred or crossbred dog comprised of any of the following breeds:
- Pit Bull-type,
- German Shepherd,
- Husky-type (including Siberian breeds),
- Doberman Pinscher,
- Chow Chow,
- Any Wolf-dog hybrid, or
- Any other dog that has been known to have bitten anyone where the injury required medical attention, or where any insured or any tenant, guest or visitor of the insured knew that a dog was potentially dangerous.
NON-PET FRIENDLY RENTALS: Non-pet friendly properties indicate that customers’ pets or service animals are not allowed at the property. Please note that owners may take their own pets so customers with severe pet allergy issues should be alerted that a pet at some time may have entered or resided on the premises.
KEYS: If keys are provided for your rental property during your stay, you are responsible for them. If the keys are not left in the property there will be a $25 key replacement charge.
AIR CONDITIONING: The fan should be set on AUTO and system on COOL. Do not set air conditioner thermostat below 72°F. Do not operate air conditioner with doors or windows open. Damage to HVAC due to improper use will be the responsibility of the guest
GARBAGE DISPOSAL: Please do not put any item besides TOILET PAPER in the TOILET. Paper towels, baby wipes, feminine products etc – anything besides toilet paper provided – may cause a plumbing issue. If this occurs, the guest will be responsible for the service call and repair. Likewise, please do not put peelings or any fibrous materials through the disposal. Run plenty of water and feed material SLOWLY into the unit when using the disposal.
TRASH: All of our homes have curbside service. Waste Management will dispose of your trash for you as long as the trash cans are in their designated space on the side of the property. County Trash Pick up is Wednesday and Friday every week.
SUPPLIES: SKLRP provides preliminary supplies of toilet paper, paper towels, soaps, and other small items for the guest. After these items are used, the guest will be responsible for purchasing these items to cover their needs as they determine necessary.
TERMINATION OF AGREEMENT: Failure to abide by the terms and conditions of Siesta Key Luxury Rental Properties, or Florida Law, could result in the termination of the rental agreement without refund. The laws of the State of Florida govern this agreement. The prevailing party in any lawsuit to enforce any provisions of this agreement shall be entitled to an award of attorney’s fees, cost of expenses for mediation, arbitration and trial or appellate proceedings. This agreement contains the entire agreement of the parties. It may only be changed in writing signed by the party against who enforcement of any waiver, change, modification, extension or discharge is sought. Renters cannot assign or transfer this agreement.
ADVENTURE TIKI: As a guest of Siesta Key Luxury Rental Properties, you acknowledge and understand that our preferred vendors are 3rd party entities that offer their services to our guests, but they are independent of SKLRP/Tropical Breeze Resort. All services, activities, and rental equipment are purchased or used under that companies separate terms and conditions, rental agreements, and insurances. Guests use these services at their own risk.
MARKETING: By reserving this property and therefore agreeing to this agreement you give Siesta Key Luxury Rental Properties the permission to send you ongoing marketing, promotional, and special discount type communications. These are offered various times of the year, and are a benefit to the guest. These can be unsubscribed from if so desired.